Handbook of Business English: By George Burton Hotchkiss ... and Edward Jones Kilduff ... |
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Common terms and phrases
abbreviation adapted adjective adverb advertising answer apostrophe arrangement attention Avoid beginning bonds Business English business houses business letters champfer clause clear coherence comma Company complaint complimentary close composition compound sentence connection construction coördinate correct correspondence Dear definite dependent clause desire dictator Edison Disc Record effective Emphatic enclosed Example expressions facts fault firm grammatical impression incorrect inside address interest matter means ment ness never Note noun October 14 official letters paragraph participle person phrase preposition present principles pronoun purpose quotation reader Ready Light received your order reference relative clause Right rules sales letters sales-letter salesmen salutation Secure Emphasis sell sense sent sentence elements shipped statement style tence tense things thought tion tone topics Unemphatic unity unless verb words writer written Wrong wrote York City YORK UNIVERSITY
Popular passages
Page 104 - Observation. See Observance. Of. Could of, may of, might of, must of, should of, and would of are illiterate corruptions of could have, may have, might have, must have, should have, and •would have.
Page 10 - ... although by careful re-reading and study the reader may finally understand what the writer intended to say. Few compositions in Business English, however, are usually considered important enough for a second reading. In fact, many readers have neither the time nor the disposition to re-read a message. Clearness, therefore, exists if the combination of words used to express the thought carries to the reader definitely and unmistakably the thought of the writer. Clearness is secured by constantly...
Page 180 - I wondered what we had done that caused you to practically stop trading with us. Finally I decided to drop you a line and ask you whether you are willing to tell me, personally, frankly, just what the trouble has been, and whether there is anything we haven't done that we should have done, and whether there is anything we can do NOW to get you back on our list of regular customers ; if we can we surely want to do it.
Page 170 - The order of the address is usually as follows: first line, name of addressee ; second line, street address or box number; third line, city or town, and state or country; or the state or country may be placed on the fourth line.
Page 148 - It is also used when a word is divided, and the former part is written or printed at the end of one line, and the latter part at the beginning of another. In this case, it is placed at the end of the first line, not at the beginning of the second. The Acute Accent, marked thus ' : as,
Page 20 - Words joined to the subject by with, together with, in addition to, or as well as, are not a part of the grammatical subject, but are parenthetical, and therefore do not affect the number of the verb. 4. Since a relative pronoun has the number and person of its antecedent, a verb whose subject is a relative pronoun agrees in person and number with the antecedent of the relative.
Page 2 - In literary composition the writer usually considers only the expression of his ideas; in Business English the writer must consider not only the expression of his ideas but also the impression upon the mind of the reader. He must make such an impression upon the reader's mind as shall arouse him to the desired cfturse of action.
Page 35 - In a question containing shall or should, will or would,— aons (a) When the subject is in the first person, the auxiliary should always be shall or should, except in repeating a question addressed to the speaker (eg., " Will I help you ? Why, certainly").
Page 125 - An outline is a properly coordinated arrangement of the important facts which are to be included. In other words, it is a condensed form of notes. A common fault is that it is made too soon after notes have been taken on the subject. The material should have been collected some little time and the subject allowed to shape itself before the outline is given an opportunity to crystallize. The three essentials of a good working outline are: unity, simplicity, and proportion.
Page 180 - Here is the letter: Dear Sir: Looking over our records a few days ago, I noticed that you haven't been so good a customer of ours in the past twelve months as you used to be. and the more I looked at that record the more I wondered what we had done that caused you to practically stop trading with us. Finally I decided to drop you a line and ask you whether you are willing to tell me. personally, frankly...