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What Is Quality?
The Role of the Foreman
Education and Training
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abnormality achieve average value bar graph Calculating cards cause cause-and-effect diagram changes check sheet circle members components control chart control limits costs create cumulative defect rate deﬁne determine distribution Draw effectiveness employees equipment Evaluation Example factors Figure ﬁnd ﬁrst foreman frequency goals histogram horizontal axis implementation improvement activities inspection ISBN Japan Japanese Industrial Standard Japanese Standards Association JUSE Press Ltd line graph machine manufacturing materials measured values meetings ment number of defects objective operating standards order code Ozeki Pareto diagram participate PDCA points Poka-Yoke present problem procedures process capability process capability index QC circle activities QC circle conferences QC circle promotion QC methods QC Tools quality characteristics Quality Control relationship sample scatter diagram shows speciﬁcations STEP supervisor systematic diagram Table target theme tion Total understand units vertical axis workers workplace culture