Handbook on Business Process Management 1: Introduction, Methods, and Information Systems
Jan vom Brocke, Michael Rosemann
Springer Science & Business Media, Sep 21, 2010 - Business & Economics - 616 pages
Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world' s leading BPM thought leaders. This first volume focuses on arriving at a sound definition of Business Process Management approaches and examines BPM methods and process-aware information systems. As such, it provides guidance for the integration of BPM into corporate methodologies and information systems. Each chapter has been contributed by leading international experts. Selected case studies complement these views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM.
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Aalst WMP abstraction activity alignment analysis application approach architecture automated BPEL BPMN BPMos Brocke Business Process Management business process modeling business transaction capabilities chapter choreography choreography modeling collaboration companies concepts configuration connector context control flow core create defined described detailed diagram documents domain engineering enterprise Enterprise Architecture evaluation example exception handling focus function Handbook on business Heidelberg Hofstede AHM identified implementation information systems input integration interaction interface international conference maturity model message exchanges model abstraction model elements modeling language operations organization organizational output patterns performance Petri nets process design process variants Provop request requirements resource role Rosemann M eds semantic service units Service-Oriented Architecture simulation SIQ framework Six Sigma specific Springer standard strategy structure task tion UN/CEFACT value chain vendors workflow management WS-CDL YAWL