Handling Verbal Confrontation: Take the Fear Out of Facing Others

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Oughten House Foundation, Inc., 1988 - Family & Relationships - 128 pages
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One of the major inadequacies of our culture is our inability to verbally confront one another. It kills interpersonal relationships. It is a time bomb within families. It causes low productivity, stress, headaches, and increases our consumption of alcohol, and drugs. Very few even recognize it as a problem, and even fewer know what to do about it. Why? Because we were never taught how to confront properly and effectively. But, our success depends on these skills. The Art of Handling Verbal Confrontation guides the reader in how to approach, verbally address issues, and face others successfully, without fear. These skills belong to the inner tactical strategy of facing yourself, facing the issue, and facing the other person. It is a key to spiritual empowerment.
 

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confrontation skill is not only useful at work place, but also useful at home. this book is quite helpful for me to understand what the confrontation skill is and how to be assertive when encountering confronting situation.

Contents

Samples of Poor Confrontation
17
The Confrontation Model
51
Secrets of Nonverbal Communication
83
Corporate Applications Guidelines
114
Copyright

Common terms and phrases

Bibliographic information