Hard bargain: transforming public sector labour-management relations
When union reps hear their daily diet of cuts and contracting out in the media, they can look forward to another stressful but predictable day -- life in a stable, if difficult, labour-management relations environment. What happens when the old rules no longer apply? In Hard Bargain, researcher and former trade unionist Peter Warrian cogently describes how deficit pressures, anti-big government sentiment, and new management techniques -- from Citizen's Charters in England to New Zealand's Contract State -- have constructed a new environment for the public sector worldwide. Warrian argues that solving the problems of the Canadian public sector requires revamping public sector industrial relations, not busting unions, and analyzes innovations and new strategies in use across North America. Hard Bargain is essential reading for policy analysts and union negotiators, human resource managers, as well as a fine addition to resource libraries of academics, researchers and students.
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A System in Crisis
The New Managerialism
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administration agement agencies Alberta approach arbitration bargaining agents bargaining units budget Canada Canadian Auto Workers cent central Citizen's Charter clients collective agreement collective bargaining costs CUPE decentralization direct economic employee involvement employment security fiscal flexibility funding GPRA groups hospital human resource impact implementation improvement increase issues job classifications job structures John Major labour and management labour market major managerial ment Mike Harris multi-skilling municipal negotiations nurses OECD Ontario Hydro Ontario Nurses Association operating OPSEU organizations outcomes patient percentage performance indicators performance measures political principal-agent private sector productivity programs provincial public sector labour-management public sector management public sector unions public sector wage PWU members Re-engineering reduced reform restructuring role rules sector industrial relations sector labour-management relations senior separate skills social staff standards strategy strike tion total quality management traditional transfer payments Wagner workers workplace Zealand