Heads Up: How to Anticipate Business Surprises and Seize Opportunities First

Front Cover
Harvard Business School Press, 2004 - Business & Economics - 245 pages
Managers have a wealth of information at their fingertips today - yet managers and their companies consistently make bad decisions about everything from new product launches to earnings projections. While most executives blame the uncertainty of a volatile business environment for disasters big and small - Kenneth W. McGee argues that even the worst business surprises rarely happen without warning. In fact, his research revealed that just a few vital pieces of information can make all the difference in whether an event spells disaster, or opportunity - if a manager knows which ones to focus on. Based on exclusive research into recent business catastrophes - and drawing parallels to a range of nonbusiness disasters from 9/11 to the Challenger disaster - Heads Up outlines a four-step approach managers can use to identify which pieces of information merit real-time delivery, and as importantly, which do not. McGee then provides a practical methodology - real time opportunity detection - for monitoring, analyzing, and responding to that critical information in time to ward off negative surprises and jump on potential opportunities ahead of competitors. Driving uncertainty out of the de

What people are saying - Write a review

LibraryThing Review

User Review  - PointedPundit - LibraryThing

Transform Business Surprises into Opportunities Business “surprises” occur with an alarming frequency. It is an understatement to say they exact a considerable toll on the organization. According to ... Read full review

Heads Up: How to Anticipate Business Surprises and Seize Opportunities First

User Review  - Not Available - Book Verdict

These days it seems like a company's problems don't surface until the CEO is led away in handcuffs. But according to this illuminating primer on the fashionable Real-Time Enterprise management model ... Read full review

Other editions - View all

Bibliographic information