Heads Up: How to Anticipate Business Surprises and Seize Opportunities First

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Harvard Business Press, 2004 - Business & Economics - 245 pages
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Managers have a wealth of information at their fingertips today - yet managers and their companies consistently make bad decisions about everything from new product launches to earnings projections. While most executives blame the uncertainty of a volatile business environment for disasters big and small - Kenneth W. McGee argues that even the worst business surprises rarely happen without warning. In fact, his research revealed that just a few vital pieces of information can make all the difference in whether an event spells disaster, or opportunity - if a manager knows which ones to focus on. Based on exclusive research into recent business catastrophes - and drawing parallels to a range of nonbusiness disasters from 9/11 to the Challenger disaster - Heads Up outlines a four-step approach managers can use to identify which pieces of information merit real-time delivery, and as importantly, which do not. McGee then provides a practical methodology - real time opportunity detection - for monitoring, analyzing, and responding to that critical information in time to ward off negative surprises and jump on potential opportunities ahead of competitors. Driving uncertainty out of the de
 

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User Review  - PointedPundit - LibraryThing

Transform Business Surprises into Opportunities Business “surprises” occur with an alarming frequency. It is an understatement to say they exact a considerable toll on the organization. According to ... Read full review

Heads Up: How to Anticipate Business Surprises and Seize Opportunities First

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These days it seems like a company's problems don't surface until the CEO is led away in handcuffs. But according to this illuminating primer on the fashionable Real-Time Enterprise management model ... Read full review

Contents

Parti
16
RealTimc Information 41
Part 2
Real Time in the Real World
Part3
Solving the Challenges of Deploying RealTime
The Time Is Now 277
Index 237
About the Author 245
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