Hire and Keep the Best People: 21 Practical and Proven Techniques You Can Use Immediately

Front Cover
Berrett-Koehler Publishers, 2008 - Employee retention
Give Yourself The Competitive Edge in Selecting and Keeping Excellent People The biggest requirement for success in any business is the ability to attract and retain excellent employees, yet most managers have never received any formal training in the process of personnel selection. And, if you2re like most managers, you probably don2t have time for a course on the subject anyway, because your needs for personnel know-how are pressing and immediate ...
 

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User Review  - raducernea - LibraryThing

I read the book in Romanian, but the translation seems pretty good. We are in the process of selection for Outdoor Holidays® and I remember I had the book on the shelf for some time. I spent few hours ... Read full review

Contents

The Critical Skill
1
1 Make Selection Your Top Priority
5
2 Think Through the Job
11
3 Write Out the Job Description
15
4 Cast a Wide Net
21
5 Interview Effectively
27
6 Look for the Best Predictor of Success
35
7 Probe Past Performance
39
14 Solve Problems Quickly
73
15 Improve Performance Professionally
79
16 Assume the Best of Intentions
83
17 Satisfy Their Deepest Needs
87
18 Practice Participatory Management
91
19 Make Them Feel Important
95
20 Create a Great Place to Work
99
21 Focus on Your People Continually
105

8 Check Resumes and References Carefully
43
9 Practice the Law of Three
49
10 Make the Decision Properly
55
11 Negotiate the Right Salary
59
12 Start Them Off Right
65
13 Start Them Off Strong
69
Putting It All Together
109
Learning Resources of Brian Tracy International
115
Index
119
About the Author
127
Copyright

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