Honing Your Knowledge Skills

Front Cover
Routledge, 1998 - Business & Economics - 196 pages
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New technology and organizational structures are transforming the workplace, but management skills have not yet caught up. Harnessing knowledge and using it as a competitive advantage is one of the key priorities of organizations today. Honing Your Knowledge Skills looks at how to define knowledge working and identifies the practical skills of knowledge management needed by line managers. This book shows you how to *handle information overload *become an expert *harness new ideas *turn knowledge into action * keep knowledge skills fresh
* understand IT resources and knowledge based systems


The New Skills Portfolio is a groundbreaking new series, published in association with the Industrial Society, which re-defines the core management skills managers and team leaders need to be competitive. Each title is action-focused blending 20th century management initiatives/trends with a new flexible skills portfolio.

The Industrial Society is one of the largest public training providers in the UK. It has over 10,000 member organisations and promotes best practice through its publishing, consultancy, training and advisory services. For more information contact their website on www.indsoc.co.uk

Identifies practical knowledge skills
Cutting edge themes
Published in association with the Industrial Society
 

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Contents

1 Why become an expert knowledge manager?
1
2 Knowledge and experts
25
3 Gathering data for effective knowledge working
41
4 Creating frameworks when knowledge working
61
5 Skills of knowing
83
6 Your skills of knowing toolbag
99
7 The expert knowledge managers top ten tips
123
8 Knowledge skills and information technology
137
9 Knowledge and the future
149
Conversational literacy in action
161
Resources for knowledge management
169
Some knowledge terms
175
More knowledge information technology
179
Bibliography
189
Index
193
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