Hotel Management and Operations
Michael J. O'Fallon, Denney G. Rutherford
John Wiley & Sons, 2011 - Business & Economics - 494 pages
Hotel Management and Operations, Fifth Edition provides a practical, up-to-date, and comprehensive approach to how professionals across the industry manage different departments within their operation. From the front office to finance, from marketing to housekeeping, this resource offers advanced theory played out in practical problems. Multidimensional case studies are a notable feature, with complex management problems portrayed from multiple viewpoints; “As I See It” and “Day in the Life” commentaries from new managers provide further real-world perspective. Covering the latest issues affecting the industry, this text gives students and professionals an up-to-date, dynamic learning resource.
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Company Practices Peter OConnor
Risks and Challenges of Hotel
FOOD AND BEVERAGE DIVISION
and Restaurants Robert W Strate
Implications for Hotel Choice
The Case of the Seattle
Marketing Evolves In Asia Paciﬁc
HUMAN RESOURCES POLICY MANAGEMENT
of Human ResourcesAn Emerging
of Education and Development
Food and Beverage Division
Marketing as Process