Housing Management, Consumers and Citizens

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Routledge, Feb 1, 2013 - Social Science - 224 pages
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Tenant participation has grown substantially over the last decade, following government legislation, advice from professional bodies and development agencies, and promotion by all major political parties. On few housing issues is there such concensus. Yet, in practice, it is obvious that participation can mean very different things in different contexts.
This book explains why this is the case, and examines the growth of participation in the context of changes in the role of local authorities and their relationship with their electorates. These issues are examined in the first part of the book, which sets the context for exploring the roles of housing managers, councillors, tenants and tenant's associations in the second part. The book argues that the rise in arrangements for tenant participation masks considerable differences in the role played by tenants in different areas. These differences raise questions about the nature of power in the tenant-landlord relationship and more generally in the relationship between local government, citizens and consumers. These issues are examined in the final, third, part of the book.
 

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Contents

List of tables and figore
vi
THE CHANGING FACE
8
CONSUMERS OR CITIZENS? 26
43
HOUSING MANAGERS
51
COUNCILLORS
77
TENANTS
101
TENANTS ASSOCIATIONS
129
TENANTS HOUSING MANAGERS
157
TENANTLANDLORD
179
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About the author (2013)

David Clapham is Professor of Housing and Director of the Centre for Housing Management and Development at the University of Wales, Cardiff.

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