How to Hire, Train & Keep the Best Employees for Your Small Business

Front Cover
Atlantic Publishing Company, 2005 - Business & Economics - 284 pages

Ask any manager today and they will say their biggest concern is the competition for talent, good employees. The business costs and impact of employee turnover can be grouped into four major categories: costs resulting from a person leaving, hiring costs, training costs, and lost productivity costs. The estimated cost to replace an employee is at least 150 percent of the person's base salary. As you can see managers must learn to hire, train, and keep your employees highly motivated Every organization needs a system for hiring, training and keeping superb employees and that is exactly what you'll get from this new book. You will learn to create a workplace full of self-motivated employees who are highly -purpose-driven.

You will learn the fundamentals of sound hiring, learn how to identify high-performance candidates, and how to spot evasions and even out well let's call it what it is, lies. The book contains a wide assortment of carefully worded questions that help make the process more effective. Innovative step-by-step descriptions of how to recruit, interview, hire, train and KEEP the best people for every position in your organization. The book is filled to the brim with innovative and fun training ideas (that cost little or nothing) and ideas for increasing employee involvement and enthusiasm. When you get your employees involved and enthused you will keep them interested and working with you, not against. With the help of this book get started today on building your work place into one that inspires employees to do excellent work because they really want to!

Numerous case studies and examples show how you can create an environment in which employees feel passionate about their jobs. The companion CD Rom contains dozens of employee training and human resource forms including: unique employment applications, interview questions and analysis, reference checks, work schedules, rules to live by, reporting forms, confidentially agreement, and an extensive human resource audit form. Simply print out any form you need when you need it. The companion CD-ROM is included with the print version of this book; however is not available for download with the electronic version. It may be obtained separately by contacting Atlantic Publishing Group at sales@atlantic-pub.com

Atlantic Publishing is a small, independent publishing company based in Ocala, Florida. Founded over twenty years ago in the company president's garage, Atlantic Publishing has grown to become a renowned resource for non-fiction books. Today, over 450 titles are in print covering subjects such as small business, healthy living, management, finance, careers, and real estate. Atlantic Publishing prides itself on producing award winning, high-quality manuals that give readers up-to-date, pertinent information, real-world examples, and case studies with expert advice. Every book has resources, contact information, and web sites of the products or companies discussed.

 

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Contents

Chapter
13
Print Advertising
20
Radio Advertising
30
Referral Programs
37
Chapter 2
47
PreEmployment Testing
53
Interviewing
64
Traditional vs Behavioral Interviews
77
Supportive Communication
148
Quick Guide to Interpersonal Communication
156
The Information Gap
166
Chapter 4
175
Employee Training and Development
187
Chapter 5
201
How to Maintain Good Employee Relations
216
Chapter 6
235

Rating Guidelines
89
The Professional Interviewee
101
Internal Promotion
111
ApplicationHandling
130
Chapter 3
139
AuthenticityThe New Leadership Buzz Word
247
What Is a Team?
255
An Effective Team
265
Chapter 7
273
Copyright

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