How to Make Collaboration Work: Powerful Ways to Build Consensus, Solve Problems, and Make Decisions

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Berrett-Koehler Publishers, Oct 2, 2002 - Business & Economics - 250 pages
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Every day we work with others to solve problems and make decisions, but the experience is often stressful, frustrating, and inefficient. In How to Make Collaboration Work, David Straus, a pioneer in the field of group problem solving, introduces five principles of collaboration that have been proven successful time and again in nearly every conceivable setting. Straus draws on his thirty years of personal and professional experience to show how these principles have been applied by organizations as diverse as Ford Motor Company, the U.S. Environmental Protection Agency, Harvard Business School Publishing, Boston Public Schools, Kaiser Permanente, the city of Denver, and many others. How to Make Collaboration Work shows how collaboration can become a joy rather than a chore-a kind of chemical reaction that releases far more energy than it consumes.
 

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Contents

Foreword
Preface
Acknowledgements
The Power of Collaborative Action
Part IThe Fundamentals
Chapter 1The Process of Human Problem Solving
Part IIThe Principles of Collaboration
Chapter 2Involve the Relevant Stakeholders
Chapter 7Facilitative Leadership
Chapter 8Collaborative Organizations
Chapter 9Collaborative Communities
Chapter 10Where to Go from Here
Resources
Bibliography
Additional Models
About Interaction Associates

Chapter 3Build Consensus Phase by Phase
Chapter 4Design a Process Map
Chapter 5Designate a Process Facilitator
Chapter 6Harness the Power of Group Memory
Part IIIPutting It All Together
About the Interaction Institute for Social Change
Index
About the Author
BerrettKoehler Publishers
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