How to Manage Performance: 24 Lessons for Improving Performance

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McGraw Hill Professional, Dec 4, 2006 - Business & Economics - 128 pages
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(Robert Bacal/How to Manage Performance/0-07-148439-6/)

(Back Cover Copy)

Inspire your people and achieve breakthrough productivity

Packed with inside tips on achieving performance levels once thought unattainable, How to Manage Performance provides you with the goal-focused, commonsense tools you need to stimulate productivity in any environment. Get the hands-on knowledge and insight you need to:

  • Modernize your thinking
  • Work with employees
  • Set performance incentives
  • Plan precisely with clear goals
  • Conduct effective reviews
  • Identify causes
  • Recognize success
  • Use cooperative communication
  • Manage conflict with grace
  • Document performance
  • Develop employees
  • Continuously improve your system

    How to Manage Performance will help you increase the productivity of your staff, improve morale, and align individual employee performance with the goals of your organization.

    (Flap Copy)

    How to Manage Performance arms you with proven techniques for inspiring breakthrough productivity levels and infusing both your and your employees' careers with renewed commitment and success. This concise, dynamic guide features 24 powerful strategies and action steps for communicating the performance you expect from-and the incentives you can offer to-dedicated employees, detailing:

  • The difference between performance appraisal and performance management
  • Ways to communicate an employee's essential job functions and establish clear expectations
  • The barriers that hinder performance and how they can be minimized or eliminated
  • Methods for creating a climate that supports and encourages employees to communicate with you-all year long
  • Best practices for preparing for and holding performance reviews
  • Guidelines for documenting problems and communicating those issues to employees

    Successful performance management means helping your employees understand what they should be doing-and why-while empowering them with the ability to make day-to-day decisions. How to Manage Performance gives you the skills and tools you need to ensure effective communication and stimulate greater productivity company-wide.

    Robert Bacal is the CEO of Bacal and Associates, a management training and consulting firm. He is the author or coauthor of a number of management-based books, including Manager's Guide to Performance Reviews, Performance Management, and others.

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