How to Talk to Someone You Don't Want to - But Have to
Smart Ways to Respond to Conflict at Home and at Work.
Discover insights and strategies:
"Wave brings a fresh, integrated perspective on communication and self-empowerment. You can tell when someone writes from experience because it reads easy and makes satisfying sense."
"I have experienced Wave in action. I brought him in to assist with a client's public emotional meltdown; his calming behavior and choice of simple, effective language helped bring a potentially volatile situation to a quiet peaceful resolution."
"This book reflects practical wisdom that's a combination of Eckhart Tolle's "The Power of Now" and Marshall Rosenberg's "Nonviolent Communication," presented in user-friendly language and based on years of in-the-field research."
"Do you have personality conflicts at work or at home? If so you'll love this fascinating book that's full of real life ways to get along better with just about anyone, anytime, anywhere. Read it and reap."
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Establishing the Five Rights of Everybody 1 Chapter 1 Rights Styles Types of Communication
Identifying Patterns of Behavior
The New Reality
Spot Your Patterns
Codependency in Relationships
The Perils of Misinterpretation 49 Chapter 6 The Map to Better Listening Skills
Body Language Is More Than Crossed Arms
Protecting Yourself from Conflict and Anger
Stay Grounded Despite It All
How Well Are You Coping?
How to Get It and Give It
Getting Someone to Do What
Getting What You Want
Solving Workplace Challenges
The Tricks to Business Negotiation