How to Deal with Difficult People
We all have to deal with difficult people at one time or another. This excellent practical guide will help you confront verbal bullies, cope with criticism, negotiate, learn to say no, motivate others and more. Whether addressing issues in your professional or personal life, this book will be your key to dealing with these situations effectively and efficiently--Publisher's description.
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Understanding Yourself and Others
Styles of Behaviour
10 other sections not shown
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