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How to assess staff needs
How to develop a course
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Action Plan adult answer apply assess attitudes beginning behaviour brainstorming Chapter checklist clarify client co-training conduct corrective coaching course development discussion dry run effective elicit employee ensure evaluation example feedback form feel Figure film or video flipchart focus focus group follow-up give participants group activity Icebreakers ideas identify important individual information overload interview involved job aids job observation KISS principle learners learning long-term memory Malcolm Knowles meeting motivation needs survey objectives organization orientation needs overhead projector overhead transparencies participant handbook participant's participants need particular performance points possible preparation problems produce projector questionnaire questions relevant responses role play role plays Simulations situation slides specialist specific staff stage structured experiences suggestions supervisor target population task techniques tend topic trainer training courses training magazines training materials training needs training programme training room training session videotape visual aids worksheet