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A Professional Society
Variety Within the Profession
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20 points Acceptable achieve activities analysis areas ASQC assessment auditor benchmarking cause Cause-and-Effect Diagram company needs company's quality continuous improvement contract corrective action Cpk's customer needs customer requirements customer satisfaction customer's defective deficiency design of experiments diagram doctor document Edwards Deming employees engineering evaluate failure Hippocratic oath human resource identify implement industry inspection internal inventory involvement Kaizen leadership loss function measurement medical examination monitor NIGHTINGALE PLEDGE nonconforming operation organization Pareto chart patient PDCA percent performance person physician Poka-Yoke problem procedures product or service products and services quality assurance Quality Audit quality improvement quality levels Quality Management quality policy quality profession quality system quality values relationship requirements for quality response scatter diagram Shewhart Cycle SIGMA specific specified requirements standards Statistical process control Strategic Quality Planning strategies supplier base supplier's quality total quality Total Quality Management worksheet world-class companies