Human Competence: Engineering Worthy Performance

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John Wiley & Sons, Aug 12, 2013 - Business & Economics - 416 pages
What People Have Said About Human Competence:

"Among the ideas bulging from this classic work: performance exemplars, potential for improving performance, behavior-accomplishment distinction, performance matrix, ACORN troubleshooting test, performance audits, states, Worth = Value - Cost, knowledge maps, mediators, and job aids. The great accomplishments Gilbert left behind will continue to profit behavior analysis and performance improvement for a long, long time." --Ogden Lindsley, Behavior Research Company

"Human Competence is probably the most borrowed and least returned book in my library. It?s good to have it in print more than once, so that I can keep replacing it, and rereading it for new insights from the original master of HPT." --Rob Foshay, TRO Learning, Inc.

"Human Competence stands not only as a tribute to Tom's genius, but also as the best single source of ideas about performance technology. It is a 'must have' for anyone serious about changing the performance of individuals or organizations." --Dick Lincoln, Centers for Disease Control

 

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Just started reading this book and just cant stop even after reaching mid way!

Selected pages

Contents

Section 1
1
Section 2
13
Section 3
29
Section 4
49
Section 5
73
Section 6
84
Section 7
109
Section 8
111
Section 13
206
Section 14
211
Section 15
225
Section 16
231
Section 17
253
Section 18
307
Section 19
329
Section 20
331

Section 9
118
Section 10
143
Section 11
171
Section 12
175
Section 21
333
Section 22
349
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About the author (2013)

Widely held as the "father of performance improvement," Dr. Gilbert's work continues to be integral to workplace performance professionals around the world. A long-time leader in his field, Dr. Gilbert was voted the first Honorary Life Member of the International Society for Performance Improvement.

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