Human-computer Dialogue Design
Roger W. Ehrich, Robert C. Williges
Elsevier, 1986 - Reference - 384 pages
This book documents a systematic approach taken by a team of multidisciplinary researchers to advance the concepts, tools, and methods of software interface design. The software interface is viewed primarily as a communication interface in which the end-user maintains a dialogue with the computer in order to complete a specific task. This work is directed toward casual users of computer-based systems and toward the design of tools for professional programmers, systems analysts, and human factors professionals.
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MULTIDISCIPLINARY RESEARCH IN HUMANCOMPUTER
INTRODUCING DIALOGUE MANAGEMENT
DIALOGUE MANAGEMENT AS PART OF SOFTWARE
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actions addition AIDE allocation Allows analysis application approach assistant behavioral called character cluster command communication complete component confirmation considered consistent contains correction created decision defined definition DELETE demonstrator described determine device dialogue author discussed display dynamic editing editor effect elements end-user Enter entry environment error evaluation example execution expert field Figure function given graphical human factors human-computer human-computer interface implementation indicate input interaction interface issues keypad language machines means menu messages methodology novice objects operations performance possible predicted presented problem procedures recognition representation represented rules run-time screen selection shown specification speech strategy string structure subjects Table task tion token transaction valid visual Williges