Human factors of information technology in the office
Covers the systems psychology of office systems. Discusses the earliest steps towards the development of a communications and information network that will eventually span the globe. Looks at the impact of information technology on the consumer, both nationally and internationally, and on all major areas of our lives, including business and industry, education, and health.
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A Psychological Perspective
A Historical Perspective
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activities Apple Lisa approach appropriate artificial intelligence aspects behaviour changes chapter Christie cognitive models colour command languages complex concept consider context database decision dialogue discussion display domain effects electronic meeting systems electronic meetings electronic systems environment example experiment face to face Figure filing function keys functions groups guidelines human factors impacts important information processing information seeking information systems information technology input intelligent interaction involved ITT Industries knowledge learning machine means mental models metaphor office systems operator organization organizational particular performance person personal computers possible potential present problem production programming psychological psychophysiological relevant requirements response retrieval role s)he screen situation social presence specific structure subjects surrogate models systems psychology task telephone tion Type A communication user-system interface user's videotex visual word processing Xerox Star