Human Factors of Information Technology in the OfficeBruce Christie Covers the systems psychology of office systems. Discusses the earliest steps towards the development of a communications and information network that will eventually span the globe. Looks at the impact of information technology on the consumer, both nationally and internationally, and on all major areas of our lives, including business and industry, education, and health. |
Contents
A Psychological Perspective | 24 |
A Historical Perspective | 57 |
Overview | 75 |
Copyright | |
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activities analysis Apple Lisa approach appropriate artificial intelligence aspects audio behaviour British Telecom changes chapter Christie cognitive models colour command languages communication complex concept consider context database discussion display domain effects electronic meeting systems electronic meetings electronic systems environment example experiment face to face Figure filing function function keys Geoffrey Baker groups guidelines heart rate human factors identified important information processing information seeking information systems input intelligent interaction involved learning machine means measure mental models metaphor office systems operator organization organizational particular performance person physiological possible potential present problem production programming psychological psychophysiological relevant requirements response retrieval role s)he screen selection situation social presence specific structure subjects surrogate models systems psychology task telecommunication telephone tion usability user-system interface user's videotex visual word processing words Xerox Star