ICT Skills at the Intermediate Level in South Africa: Insights Into Private Provision and Labour Market Demand
Both the South African government and the private sector have recognized the invaluable role that information and communication technology (ICT) plays in national economic development, and this study provides a detailed analysis of that link. Through an examination of South African education and select training providers, it looks at the current supply and demand for intermediate-level ICT skills in South Africa, explaining how they can result in social and economic development for the nation.
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Definitional and methodological
Demand for intermediatelevel
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accreditation Akoojee application software assessment blended learning business process business process outsourcing call centres Career Junction 2004 cent certification companies Conradie considered context core ICT workers corporate clients courses offered demand for ICT distribution of ICT economic education and training employees employment equity end-user component ensure entry-level Esselaar Figure for-profit full-time function Gauteng global Goldstuck growth human resources ICDL ICT core workers ICT end-users ICT sector ICT training institutions ICT training providers important industry intermediate level intermediate-level ICT skills Internet ISETT SETA KwaZulu-Natal labour market learners located National Qualifications Framework non-specialist Northern Cape occupational offshore outsourcing organisation outsourcing part-time provision particular private ICT training private providers programmes Prometric provider Provider provision of ICT qualifications requirements respond Roodt skills development skills levels skills shortages South Africa sustainability target typology users walk-in clients Western Cape workers and end-users