ISO 9001:2000: The Quality Management Process
The Stationery Office, Oct 10, 2006 - Business & Economics - 186 pages
With the publication of ISO 9001:2000, there is now a single quality management "requirements" standard that is applicable to all organisations, products and services. ISO 9001:2000 is the only standard that can be used for the certification of a quality management system (QMS) and its generic requirements can be used by any organisation. It is the quality standard which specifies the requirements of quality management systems for use where organisations need to demonstrate their capability to provide products and services which meet both customer needs and relevant regulatory requirements.
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2000 compatible with other management systems?
3 What is the difference betweenISO 9000 and ISO 14000?
2000 compare with ISO 90001994?
8 What is the future evolution ofISO 9000
22 What is a Quality Plan?
23 What should be included inQuality Records?
24 Who would be responsible for quality in an organisation?
2 Normative reference
3 Terms and definitions
4 Quality Management System
14 What is a process approach
16 What is a Quality Management System?
17 What is the difference between quality control and quality assurance?
18 What is included in the Quality Manual?
19 What would a typical business processes look like?
20 What is included in a Quality Procedure?
21 What is included in Work Instructions?
5 Management responsibility
6 Resource management
7 Product realisation
8 Measurement analysis and improvement
PART THREE Questionnaire
Section 4 Quality Management System
Section 5 Management responsibility
Section 6 Resource Management
Section 7 Product realisation
Section 8 Measurement analysis and improvement
Other editions - View all
acceptance criteria action taken activities analysis and improvement applicable appropriate approval audit areas section calibration cause of non-conformities certiﬁcation change control check sheets communication conﬁrm continual improvement contract corrective action corrective and preventive customer complaints customer property customer satisfaction deﬁnition delivery design and development development input documented procedure efﬁciency evaluate Explanation The organisation ﬁnal fulﬁlled identiﬁed identify infrastructure Instructions internal audits ISPL Management responsibility management reviews Manual measuring and monitoring methods monitoring and measurement non-conforming product organisation shall determine organisation’s QMS organisation’s quality performance personnel preventive action product conformity product requirements production and service Proof purchased product QMS documentation qualiﬁcation quality assurance quality management system quality objectives Quality Plans quality policy Quality Procedures quality records quality system regulatory requirements relevant requirement The organisation requirements of ISO responsibilities and authorities responsible for ensuring service operations service provision speciﬁed requirements storage suppliers Supporting Processes traceability Typical audit areas