I Love Gray: Making Change Happen

Front Cover
AuthorHouse, Jul 27, 2006 - Business & Economics - 68 pages
0 Reviews

You need to make change- that’s what you were hired for! Where do you start? First, you need to make people want to change! You need to be people-focused – they need to have a positive perspective on tomorrow and their future! You know that you need to do something different, yet surprisingly, it’s OK to make mistakes. Refocus, adjust and move forward-that’s right-change!

This book is an excellent how-to book for managers hired to implement change in their organization. It provides numerous examples that demonstrate that you don’t need to be a CEO to implement change, yet provides steps, which if adhered to, can lead to becoming one. What differentiates this book from others on Change Management is that it is not just theory; the concepts have been tried and proven in practice. Analogies have been made to help clarify points made, and examples of other managers who have benefited from being tutored on these concepts are provided. It is a people oriented book because people make the difference.  If things are changing and you are not, you are doing something wrong.

I Love Gray is intended to help a manager feel comfortable when working with uncertainty.  The balanced approach toward customer satisfaction, profit growth, people development and process improvement allows you to establish basic elements that enhance the probability of success in any business where customer contact is vital. This book contains valuable ideas for improvement regardless what level you are within your organization. This is definitely a must read for any manager!

 

 

What people are saying - Write a review

We haven't found any reviews in the usual places.

Contents

Chapter 1 How Comfortable Are You Really
1
Chapter 2 Assess the Market Customer Views
5
Chapter 3 Set A Vision
11
Chapter 4 Develop Your Team
15
Chapter 5 Be Prepared for Subversive Eff orts
21
Chapter 6 Auditing Progress
27
Chapter 7 Dont Bruise the Bosss Ego
35
Chapter 8 Make Money
39
Chapter 9 Communication and Agility
45
Chapter 10 Deliver Faster and Cheaper
51
About the Author
55
Back Cover
59
Copyright

Other editions - View all

Common terms and phrases

Bibliographic information