I Love My Dentist

Front Cover
Lulu.com, 2008
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Contents

Contents
You Need to Think Ahead to Stay Ahead In
Marketing 101 63
70
Where Does It All Start Otherwise Known as Before
The New Patient Experience 95
The Welcome Here Comes the Patient 103
Patient Communication 118
Patient ReActivation 141
Out ofthe Box Internal Marketing 152
Out ofthe Box External Marketing Tools and Tricks
Blogs 182
Practice Benefits 213
Free Software 218
Other Resources 224
Table of Figures 234

New Patient Acquisition 131

Common terms and phrases

Bibliographic information