I See What You Mean: Persuasive Business Communication
Practical and innovative, this book will assist students in developing their skills in effective, influential business communication. It is replete with research-based examples, tips and exercises and covers topics such as: customizing messages to different audiences; dealing with angry employers and customers; managing speech anxiety and stage fright; increasing credibility; and creating high-impact presentations.
What people are saying - Write a review
We haven't found any reviews in the usual places.
Visual Tools for Presentation
Writing Memos With High Communication Factor
Writing Reports With High Communication Factor
Writing With High Communication Factor
A Message to DePaul Kellstadt Graduate School
Other editions - View all
Action Step attitude attribution attribution theory audience members audience's behavior believe Big Ideas0 body boss brain stem buyer cerebral cortex Chapter decision deliver Dick Van Dyke disc jockey Effective Communication emotion example executive exercises experience expertise facial expression facts fear feel give glottal folds goodwill high credibility ideas important intercostal muscles Ken Platt Key West KGSB listener listener's look manage meaning meeting memo memory message strategies metabolism mind move muscles nication nonverbal communication numbers oral communication overhead projector peanut butter person Persuasive Business Communication persuasive communication powerful presentation Presenter0 professional question recommend relax Remember SA/SF sensory sensory memory serif share skills sound space speaker speaking speech anxiety stage fright subhead symbols talk teammates techniques tell things vibrations visual vocal tone Whalen words