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A Case Study in Assertiveness
Nonverbal Components of Assertiveness
Assertiveness An Avenue to Intimacy
action statement aggressive person Aggressive—indirect anger angry asser assertive person assertive response aware believe boss CB radio chapter child cleaner conflict statement confrontation demand describe dinner Dover empathy statement ergy example eye contact fear of rejection feel guilty fuse give goal Harry and Janet Harry's feeling helpless hurt husband identify important individual interactions interpersonal relationship intimidator Janet's feeling Jimmy Jimmy rushes Karen lawn mower learned leaves left feeling lunch manipulator married couple ment mother move this weekend movie NANCY needs negotiation neighbor nonasser nonassertive person nonverbal behavior parents personal rights radio rectify a wrong relationship right to rectify right to refuse right to request saleslady scared sertive snow blower spouse style supervisor sure tell tion tive person typical vacuum cleaner verbal response model waiting want to happen watch the children wife Write a conflict Write some words