Ideas are Free: How the Idea Revolution is Liberating People and Transforming Organizations

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Berrett-Koehler Publishers, 2004 - Business & Economics - 232 pages
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A worker in one of Europe's largest wireless communication companies showed his manager how to repair an error that was costing the company $30 million per year. A secretary at Grapevine Canyon Ranch proposed a simple change to pull the company's website to the top of search engines. These are just two of many examples in ""Ideas Are Free that highlight the single best resource in a company--those frontline employees who can see those telling little details that escape managers. Based on extensive research with hundreds of companies around the world and in every major field, this practical book shows how to draw the most useful ideas from frontline employees and, in the process, significantly improve the atmosphere--and success quotient--of any organization.
 

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Ideas are Free: How the Idea Revolution is Liberating People and Transforming Organizations

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Front-line workers have long known they have the real scoop on the day-to-day operations of their organization. But this concept has escaped many managers, who have therefore been unable to use ... Read full review

Contents

How Ideas Drive a Culture of High Performance
6
CHAPTER
12
CHAPTER
17
Conclusion
27
THE POWER OF SMALL IDEAS
29
Sustainable Competitive Advantage
42
Key Points
57
Reward Systems That Work
84
Submitting Ideas Is Simple
124
People Are Recognized and Success
137
Choosing What to Focus On
157
GETTING MORE AND BETTER IDEAS
169
Improving Alertness to Problems and Opportunities
186
Ideas and Respect Trust and Involvement
201
Parting Thoughts
217
About the Authors
231

Making Ideas Part of the Work of Supervisors
99
Making Ideas Part of the Organizations Work
111

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