If It Wasn't For the People...This Job Would Be Fun: Coaching for Buy-In and Results
Believe it or not, you can gain the cooperation of employees and co-workers using five simple steps. If It Wasn't For the People...This Job Would Be Fun provides executives, managers, and supervisors with the techniques needed to ensure that employees willingly and consistently perform to ever higher levels of expectation.
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ability accept responsibility accept the responsibility accomplished actions actively listen asked behavior Brewer Building Employee Loyalty buy-in and results challenge chapter included Chapter Summary Key Charles Plumb clearly coach's job Coaching for buy-in coaching process coaching session contingency plans Cork Motsett create Dale Carnegie define desired results Develop Contingencies Doug Gray effective coaching eliminating excuses employee buy-in employee's employees to accept empowered empowerment ensure executive expected failure feel fire focus focused on results Frederick Herzberg Grand Rapids Harvard Business Review Hewlett-Packard Honeywell Identify Possible Problems Identify potential resources implement important improvement Jacksonville Kaizen leader leadership level of performance Marketing Management North Vietnam Notes Chapter Operations Magazine opportunity organization Parachute Packers person being coached reason reward Sales & Marketing sales and marketing skills specific step subordinates success Summary Key points technique tell top performers U.S. Army Vince Lombardi