Implementing Best Practices in Human Resources Management

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CCH Canadian Limited, 2003 - Personnel management - 465 pages
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Contents

Alcohol and Drug Addiction
1
Alternative Dispute Resolution
9
Assessment Centres
25
Attendance Management
33
Auditing the HR Function
43
Benchmarking
49
Career Management
59
Change Management
67
Intellectual Capital
215
Interim Executives
221
Involvement Employee
231
Learning Organization
241
Management Development
247
Mergers and Acquisitions
263
Mission Statements
269
Opinion Surveys
277

Coaching
79
Competency
89
Conflict Management
103
Contracts Employment
125
Drug and Alcohol Testing
131
Electronic Communications
137
Employee Assistance Programs
145
Employment Testing
155
Ethics
163
Flexible Work Practices
171
Harassment
179
Human Resources Metrics
185
Human Resources Planning
191
Human Resources Strategies
201
Organizational Design
287
Outplacement
297
Performance Management Process
303
Policy Manuals
319
CONTENTS
322
Recruitment and Selection
351
RedundancyDownsizing
391
Reward ManagementCompensation Policies
403
Stress Management
427
Terminations
439
Turnover
449
Topical Index
459
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