Implementing Evaluation Systems & Processes

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American Society for Training and Development, 1998 - Business & Economics - 306 pages
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Eighteen case studies from the global marketplace look at evaluation practices in which the process is fully integrated into the design, development, and delivery of programs.
 

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Contents

Implementing Evaluation Systems
2
Iterative
15
Implementing an Evaluation Strategy
37
The Role of ROI in a HighPerformance Learning Organization
55
The ResultsBased Approach of Evaluating Learning
81
Building Accountability Into a Startup University
99
Building Evaluation Into External Education Services
117
An Evolution of Evaluation of Training and Education
129
Creating a Strategic Framework
141
Measuring and Evaluating Training at the Technical
155
Implementing an ROI Measurement Process
179
Lessons Learned With Application Evaluation
193
Assessing the Business Results of Management
211
Using Instrumentation to Manage the Business
229
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