Implementing an Electronic Medical Record System: Successes, Failures, Lessons

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Radcliffe Publishing, 2007 - Medical - 156 pages
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Clinicians and managers are increasingly required to participate in or manage new initiatives which depend heavily on co-operation collaboration and a multidisciplinary approach where effective interpersonal and group skills are of vital importance. This practical guide encourages the reader to determine how their organisations work and the impact they have on their members. It draws on the experiences of primary care research and development projects and contains numerous case studies tips and techniques to manage change. It is an essential guide for healthcare professionals in primary care and will equip those working in practice and facilitators working with practices with a clear understanding of how to achieve successful acceptance and management of change.
 

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Contents

Introduction
1
The experience of implementation
35
nothing and everything to do with CIS
43
The electronic InBasket
49
Templates
51
one among many tools
58
Summary of reported experience of CIS
69
Organisational culture
75
The approach to implementation
89
Readiness
96
Implementation team management
104
Resistance
111
Barriers and facilitators to implementation
118
lessons for
134
Facilitators and barriers to IT implementation
142
References
148

Leadership
82

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