Improving on-the-job training: how to establish and operate a comprehensive OJT program
According to estimates by the American Society for Training and Development, employers each year spend between $90 and $180 billion on on-the-job training (OJT) - between three and six times more than what is spent on classroom training. Professional trainers recognize that as time becomes a critical strategic resource, "just-in-time training" - training provided during real time on the job - is proving to be the most effective means of facilitating learning in the workplace. Yet in many organizations, OJT is typically left to the devices of supervisors, executives, and other well-intentioned co-workers who lack the necessary skills to plan and execute it successfully. Improving On-the-Job Training offers a complete, step-by-step action guide to establishing or improving a comprehensive on-the-job training program - in all job categories in any occupation or industry. This book can be used both to improve one-on-one OJT conducted by supervisors and as a reference guide for performance specialists and instructional designers. It goes far beyond a simple description of what OJT is, to explore key management and organizational issues and to help improve employee performance and increase an organization's profitability. Drawing on extensive research that included a survey of five hundred members of the American Society for Training and Development, William J. Rothwell and H. C. Kazanas - both experienced trainers, teachers, consultants, and authors - offer detailed guidance on managing the entire OJT effort, from identifying goals to evaluating OJT's impact on the organization. Using thirty-five illustrative tables, figures, and exhibits, they explained their DAPPER OJT process, showing howto: Discover needs for planned OJT; Analyze work, worker and workplace for OJT; Prepare planned OJT; Present planned OJT; Evaluate the results of OJT; and Review aids to planned OJT. They also offer practical alternatives to OJT to ensure the right mix of performance interventions. The authors provide a wealth of practical, ready-to use materials designed to show how to apply the principles discussed in the book, including checklists, sample forms, charts, workshop outlines for in-house training of both OJT learners and OJT trainers, a glossary of key terms, a bibliography of other source materials on OJT, reference lists of research study results, and more.
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From Identifying Goals
Ensuring Sound Management and Consistent Results
Preparing Trainers and Learners
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