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THE WHAT AND HOW OF MOTIVATION
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assembly line attitudes autonomy and freedom basic CATHERWOOD LIBRARY clear and realistic clerical workers clerks client relationships commitment and involvement consultants control resources decision direct feedback feel flextime freedom and autonomy Freedom in scheduling fringe benefits fulfill functional group gasket Give rewards goals hard higher level needs hygiene factors implement job enrichment increase the autonomy increased performance increased rewards issues job rotation Karen KEY POINT Lincoln Memorial Hospital Mayfair ment Moderate Low Opportunity monitor and coach motiva Opportunity for client Opportunity for direct Opportunity to control organization perform the job performance appraisal person ployees possibie problem product or service production workers quality circle resuit in increased result rotating salary Sally Sarah self-actualization Skill variety strategies subordinates supervise sure that motivation things try to increase turnover two-factor theory type of feedback upper management valued and equitable variety of tasks Walker and Hendricks word processing