Improving the supervision in retail stores: A case study of the research and methods involved in setting up a supervisory development program for a retail food market chain. Conference outlines
New York State School of Industrial and Labor Relations, Cornell University, 1950 - Business & Economics - 64 pages
A case study of the research and methods involved in setting up a supervisory development program for a retail food market chain.
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School and Company work out an approach to the problem
Operation of the conferences
Possible use of this program by other supervisory groups
agree analysis analyzing answer approach to constructive ask the group attention basic wants blackboard causes of complaints causes of grievances co-operation column complaints and grievances conference group conference leader conference leadership conference method constructive criticism corrective discipline definite disciplinary action discussion district supervisors Earl Brook employees expect employees to satisfy executives ference framework gains group members habits handling grievances helping an employee helping employees human relations ideas important improve individual involved lead Loblaw Company Loblaw organization Loblaw supervisors meat managers mind operations ourselves outlines parleys participants person planning policies present preventive discipline previous meeting purpose questions remedies right thing satisfy his wants satisfy their wants session solution solving Special preparation store and meat store manager suggest Summary super supervision supervisory problems sure Synopsis tell thinking tion visors want the group wants of employees write wrong