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Background on the Retail Industry
Firm Restructuring in Retail
Effects on Job Quality
1 other sections not shown
American Workforce Appelbaum benefits Bloomingdale's and Stern's buying structure Cappelli career mobility changes company's competition created crew members decline Department of Labor department stores discount earnings economies of scale Economy efficient employment entry-level workers Federated firm restructuring flexible growth high performance innovations high performance model high road higher Home Depot home improvement human resource innovations human resource reforms implemented increase increasingly internal labor markets inventory job quality job rotation Kochan and Osterman Low Wages low-wage jobs low-wage service managerial manufacturing sector McDonald's and Stern's National Retail Federation Nine-West Noyelle number of low-wage offer percent Post-Industrial promotion Quality Circles quality of jobs quality service restaurants retail firms retail industry roughly sales staff sales workers Service Enhancement program service industries service sector small number streamlining studies total quality management traditionally U.S. Commerce Department U.S. Department upward mobility vendor intensification Wal-Mart warehouse format workplace reforms