In the Age of the Smart Machine: The Future of Work and PowerA Harvard social scientist documents the pitfalls and promise of computerized technology in business life, warning that advanced information technologies present us with a fateful choice: to continue automation at the risk of robbing workers of gratification and self image, or to informate and empower ordinary working people to make critical and collaborative judgments. |
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In The Age Of The Smart Machine: The Future Of Work And Power Shoshana Zuboff No preview available - 1988 |
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acting-with action context action-centered skills activities analysis associated automation become behavior benefits analysts body Cedar Bluff clerical clerks communication computer system computerization control room craftsworker create data base data interface data-base environment demands depend DIALOG DIALOG system discussion effort electronic symbols electronic text employees equipment Eugene Gendlin executive experience explicit feel foremen functions Global Bank Brazil hierarchy human Ibid imperative control increased individual industrial information technology innovation integrated intellective skill involved John Kotter know-how knowledge labor learning machine managerial authority means medium ment mill operators opportunities oral culture organization organizational panopticon percent physical Piney Wood plant manager Press problem production process pulp rational Reinhard Bendix relationship responsibility role scientific management screen sense skill development social strategy symbolic tacit knowledge tasks things Tiger Creek tion top managers transfer assistants U.S. Congress understanding WFSS workers workplace