Influencing Within Organizations: Getting In, Rising Up and Moving on
A complete guide to developing the knowledge and skills you need to influence people: your colleagues, your supervisors, your organization, and your customers.This book distills 50 years of professional and academic literature on "how to get to the top." Learn the fundamentals of both verbal and non-verbal communication, and techniques for managing the impression you make in a wide variety of work and social situations. Learn techniques to become more assertive, speak in public, and run meetings. Learn the right way to criticize, how to influence a group, and how to develop long-term strategies for increasing your power within the organization.New and upwardly-mobile managers.
What people are saying - Write a review
We haven't found any reviews in the usual places.
Other editions - View all
ability achieve action answer assertive assess attitudes audience avoid B.F. Skinner become believe beneﬁt bias boss candidate coalition commitment communication conﬁdence conﬂict contrast create credibility criticism currency decision deﬁned difﬁcult discussion effect emotions employee example expect eye contact favour feel ﬁnd ﬁrst ﬁt focus friendly gain give goals group members idea important impression impression management individuals inﬂuence influencee influencing strategy inﬂuential interest Interpersonal Attraction interview Intuitor involves listeners look managers meeting motivation negative non-verbal objective ofﬁce organization organizational perceived performance personality type persuade position Powertalkers prefer presentation primacy effect problem behaviour promotion proposal question reason recency effect reﬂect relationship representative heuristic request response reward seek situation social social proof Social Psychology someone speaking speciﬁc speech successful sufﬁcient suggest tactic talk task technique things tion verbal