Information Technology: Converging Strategies and Trends for the 21st Century

Front Cover
Computer Technology Research Corporation, Jan 1, 1997 - Business & Economics - 245 pages
CTR's report addresses the forces and technologies shaping the information technology (IT) industry as it moves toward the 21st century, focusing on how an organization's IT function must change to meet new business needs. The report details how information systems (IS) in an organization must now shift to implement technologies and strategies that add significant business value.

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Contents

Introduction
1
Conclusion and Trends 237
3
Economics IT Value and ROI
19
Change Management
45
The People Component
63
The Evolving Telecommunications Industry
81
The Internet Is the Computer
103
Infrastructure Issues
139
Knowledge Management
173
ClientServer Technology
195
Copyright

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