Information and Communication Technologies in Tourism 2006: Proceedings of the International Conference in Lausanne, Switzerland, 2006

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Martin Hitz, Marianna Sigala, Jamie Murphy
Springer Vienna, Jan 11, 2006 - Business & Economics - 498 pages
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This collection of papers presented at the 13th ENTER Conference represents a unique opportunity of sharing knowledge with researchers bridging the fields of travel and tourism, and information and communication technologies. This year’s 40 full research papers and 23 work in progress presentations cover the following topics: meta research and education; guides and information systems; website design; behaviour analysis; website evaluation; usability and accessibility; technology adoption by enterprises; pricing; information requirements; knowledge management; decision support and recommender systems; website evaluation; customer support and service; technology adoption by customers; business models, and marketing. All papers have undergone a two round double blind review process therefore, the proceedings represent once more the major authority on the state of the art of IT and Tourism.

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About the author (2006)

On three continents and for over twenty years, Jamie Murphy has taught business and communication courses. In addition to his teaching experience, he has a broad marketing communications background, having served as a consultant or marketing director for US, French, Swiss, Australian and Canadian corporations. In the last five years, he has concentrated on new technologies, especially the Internet. He has authored or co-authored dozens of articles for academic journals, conferences, The New York Times and Wall Street Journal. Murphy earned a bachelor's degree in economics from the University of Florida, an MBA from Michigan State University, a masters in marketing communication and a Ph.D. in communication from Florida State University.

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