Information & Communication Technologies in Action: Linking Theory & Narratives of Practice
Copenhagen Business School Press, 2004 - Technology & Engineering - 301 pages
"This book, designed for the nontechnical reader, offers 20 compelling narratives showing how, and why, successful people use ICTs in their daily work life. "
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actually Arne bank behavior cause maps cellphone choice clients colleagues competitors complex complex adaptive systems credibility customers Darrell DeSanctis diffusion Diffusion of innovations dissipative structures DocNet electronic employees enactment environment example explains face-to-face communication focuses FolkKind Garbage Garbage Can Model Giddens Gunnar Hemne Hofstede ICTs important impression management individuals industry innovation interaction internal Internet InterStock interview issues Jeff Kjell meet newsgroups NorFood NorthCell Norway Norwegian opinion leadership organization organizational culture Palm Pilot participants person Polar Seafood Portfolio preferences PRINT-IT problem questions relationships responsible Rogers Rune salespeople says Sematech SemiSales sensemaking social actors Stan stories strategy structure supplier talk task technical theory things tion Trond users voicemail Website Weick