Information Systems Outsourcing Decision Making: A Managerial Approach
The question of outsourcing is inherently part of organizing the information systems function of any organization. It is an important decision that can have far-reaching consequences on the short and long term strategic plans of any organization. This book is intended to support organizations that are considering or have chosen to outsource. Leon de Looff provides a model for IS outsourcing decision-making that managers can use during analysis of whether outsourcing will be sensible and beneficial for their organization, and during selection of a supplier and design and management of the outsourcing relationship. It answers questions such as Who should provide IS in your organization?, How should you select what to outsource? and How should you design and manage the outsourcing relationship'.
What people are saying - Write a review
We haven't found any reviews in the usual places.
Reengineering Concepts Methods and Technolo
IS outsourcing framework
6 other sections not shown
agency theory asset specificity business processes business units buyers call for tender chapter client organiza client organization client organization's competitive competitors components contract core business decision makers decision process decision variables demand determine economies of scale evaluation example external IS suppliers flexibility function goal variables guaranteed spending hardware high high implementation improvements increase information asymmetry information planning information systems information technology initial sourcing decision insourcing intermediate variables internal IS department internal staff interviewees lead market segment measures ments needed negotiation number of suppliers options organizational organizational theories outsourced activities outsourcing arrangement outsourcing coordination outsourcing decision outsourcing relationship packages performed personal computers phases problems products and services products or services public sector organizations requirements risk selection situational factors skills staff and resources strategy switching costs Table tender bid tender responses theory tion top management transfer types of outsourcing uncertainty