Information technologies in evaluation: social, moral, epistemological, and practical implications
Geri Gay, Tammy L. Bennington
Jossey-Bass, 1999 - Business & Economics - 109 pages
The collection, management, and analysis of data are all increasingly mediated through electronic management, offering evaluators new ways of knowing, along with new responsibilities and challenges. This issue of New Directions for Evaluation provides an introduction to various data collection technologies and tools, identifying both their benefits and their shortcomings. Chapters address the practical challenges of conducting e-mail questionnaires, web-based surveys, and web-based focus groups; explore the use of technology to evaluate technology, discussing methods for observing users and gathering feedback; and show how multimedia applications can foster mixed-method research designs.
This is 84th issue of the quarterly journal New Directions for Evaluation.
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Internet Systems for Evaluation Research
Tools for Observing Users
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activity theory annotation anonymity approach audio audio-visual Bennington Caracelli challenges chat coding cognitive collaborative communication complex computer-mediated computer-mediated communication Concept Mapping context cooperation rate Cornell University cultural database defined population digital video Directions for Evaluation discussion diverse e-mail electronic enable environment ethical concerns ethical implications eval evaluation activities evaluation inquiry example face-to-face facilitate feedback focus groups forms of data George Mason University groupware hardware Human-Computer Interaction Ihde incentive informed consent integrated Interac Internet Internet data collection Internet users interviewing issues Jossey-Bass mediated methodology methods Mixed-Method Evaluation Multimedia Records multiple Nardi nologies on-line participants perspective potential Privacy International qualitative questionnaire reflect relationships representations respondents sample server short-term memory social spreadsheet stakeholders synchronous task tech text-based tion tracking understanding University verbal protocols video data video records visual Web server Web-based surveys