Information Technology for Management: Making Connections for Strategic Advantage
Complete managerial emphasis throughout-makes this book relevant and interesting to the reader.
* Up-to-date coverage.
* Comprehensive coverage of e-commerce.
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especially through the use of strategic information systems and support
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activities advantage analysis applications approach architecture automation bank benefits business process reengineering business processes buyers Chapter client/server communication competitive competitors computerized corporate cost create customer service data mining data warehouse database decision support described e-mail electronic commerce employees end users end-user environment example executive executive information system expert systems extranet Figure Further Exploration global hardware identify implementation improve increase information architecture information systems information technology infrastructure input integrated Internet intranet inventory issues knowledge locations Lotus Notes mainframe major manufacturing mass customization ment operations organization organizational outsourcing percent planning problems programs reduce reengineering requirements role SDLC server SOURCE specific strategic Strategic Information Systems structure suppliers supply chain support systems tion tomers types vendors virtual Wal-Mart