Information Technology for Management: Transforming Organizations in the Digital Economy
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accessed June 2003 activities analysis applications approach architecture areas auctions automated bank benefits business intelligence business partners business processes buyers Chapter collaboration communication competitive corporate cost create data mining data warehouse databases decision support described devices discussed DSSs e-business e-commerce e-mail electronic Electronic Commerce employees enables enterprise environment ethical example expert systems extranets FedEx Figure functional global identify implementation improve increase information systems information technology infrastructure integration intelligent Internet intranet inventory investment issues knowledge management major management system manufacturing marketing mass customization ment Minicase mobile computing Online File operations organizational organizations outsourcing percent planning portals problems programs purchase requirements role server solutions strategic information systems strategy suppliers supply chain support systems tion vendors virtual Web services Wi-Fi