Information Technology for the 21st Century: Managing the Change

Front Cover
Martius V. R. Rodriguez, Agustin J. Ferrante
Computational Mechanics Publications, 1996 - Computers - 302 pages
Changes affecting people at work and business organizations are now occuring at an increasing rate. In order to survive and prosper it is necessary to change the organizational structures, which have evolved through the industrial age, and adapt to the ways corresponding to the Information Society now arriving. This requires a complete reappraisal of organizational structures to respond to the pressures and requirements coming from different directions such as globalization of the economy, effective use of information, new technologies, competition and so on. Of particular relevance is the extraordinary impact resulting from the introduction and use of new information technologies.

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Contents

Why change?
17
The new power relationships
31
The human factor and total quality management
55
Business process reengineering
91
From centralized to distributed information processing and after
105
Consolidation and downsizing
119
Organizing the information resources
153
The technological information architecture
189
Planning and implementing information systems
229
change in a major corporation
247
Some basic hints and ideas
273
The SS programme
285
Communication models
293
Copyright

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