Innovation in Hospitality and Tourism
Get the latest research on new ways to measure innovation in the tourism value chain
Until now, most available research on innovation in tourism product service and development has focused on concepts, rather than facts. Innovation in Hospitality and Tourism presents empirical studies that identify the major “push and pull” factors of innovation in hospitality and tourism, providing vital information on how to measure innovation in the control and sustainable management of new service development. This unique book examines the internal and external drivers of innovation in the market place, the difference between innovative firms and those that merely follow trends, and explanations and examples of innovations in special areas of the tourism value chain.
With hospitality markets saturated and clients selecting services from all over the world, it’s not enough to have an innovative idea for a new tourism product—your idea has to have the potential to be successfully marketed. Innovation in Hospitality and Tourism looks at methods of measuring the market-based applications of new processes, products, and forms of organization, the economic impact of innovation, innovation as a bipolar process between market and resources, and forms of cooperation that can strengthen and reinforce innovation. The book’s contributors analyze the relationship between welfare services and tourism in Denmark, the innovation potential throughout the tourism value chain from the supply side focus, innovation as a competitive advantage in Alpine tourism and in the small- and medium-sized hotel industry, tourism innovation statistics across products, providers, markets, and geopolitical regions, and a case study of AltiraSPA, a wellness concept of the ArabellaSheraton group.
Innovation in Hospitality and Tourism examines:
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The Marriage Between Welfare Services and TourismA Driving Force for Innovation?
Leadership and Innovation ProcessesDevelopment of Products and Services Based on Core Competencies
Analyzing the Innovation Potential Throughout the Tourism Value Chain
A ConsumerBased Measurement of Tourism Innovation
Towards the Measurement of InnovationA Pilot Study in the Small and Medium Sized Hotel Industry
An Investigation of the Factors Affecting Innovation Performance in Chain and Independent Hotels
Innovative Product Development in Hotel Operations
Challenges in Mobile Business Solutions for Tourist DestinationsThe Trial Case of St Moritz
Evaluating Internet PortalsAn Empirical Study of Acceptance Measurement Based on the Austrian National Tourist Offices Service Portal
The Application of SERVQUAL to a Tourism Service Business
Other editions - View all
alpine tourism AltiraSPA analysis Austrian National Tourist B2B portal behaviour Bieger Birgit Pikkemaat Brentani Business Rules Engine co-determination concept core competencies costs destination product dimensions Document Delivery Service E-Work economic employees entrepreneurs evaluation factors firms forms of cooperation Gallen guests Haworth Document Delivery Haworth Hospitality Press Haworth Press Hjalager Hospitality and Tourism hotel industry impact important innovation activities Innovation Degree innovation in tourism innovation potential innovation process Innsbruck Internet portals Journal Likert scale measurement of innovation ment Mike Peters mobile business National Tourist Office’s network activities novation organisation Pechlaner product development products and services recommender systems regional resource-based view sector Service Economy service providers service quality SERVQUAL SMEs specific strategies success tion tour tourism destinations tourism enterprises tourism industry tourism product tourism service tourism value chain Tourist Office trajectory University of Innsbruck Volo Weiermair welfare