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DESIGNS FOR CHANGE
COMMON ELEMENTS IN COMPANY EFFORTS
CONTROVERSIES AND UNRESOLVED ISSUES
achieve agreement approach AT&T attitude surveys autonomous work teams behavior business teams cess change strategies change techniques communication Conference Board Corporation culture Dana Dana Corporation decision design for change diffusion Eaton Corporation effort employee environment evaluation example Exhibit 12 facilitators facilities factors firms Ford Ford Motor Company function greenfield plants Honeywell human-resources management Implementation Plan improve industries innovative interviewed involved J.C. Penney Japanese job enlargement job redesign joint labor labor-management Lear Siegler management style managerial measurement ment middle managers Milwaukee Road Motor Company Motors Corporation National Steel Corporation nonunion operations panies performance personnel phase pilot program problem-solving groups problems procedures productivity productivity-sharing plans PSG's quality circles quality-of-work-life reported respondents rewards sample Scanlon plan share solutions solving staff members steering committee supervisors team building ticipation tion top management union United Automobile Workers United Transportation Union Workers of America workplace