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Innovative Reward and Recognition Strategies In
INTEGRATING TQM THROUGH REWARD AND RECOGNITION
A Variety of Measurements
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Advance TQM advancing quality American Express Appendix II continued Best Practice Group best practice units business processes Business Roundtable business units report cash and non-cash cash awards Cash recognition Chart Company compensation Conference Board Corning Incorporated Cross-functional teams demonstration of quality Distinguish The Best employee groups employee involvement employee satisfaction executive/management level external customer satisfaction financial performance Formal measures gainsharing Group Best Practice Hay Group hourly employees hourly workers insufficient numbers integrated internal Kanin-Lovers long-term incentives management level meaningful and valid non-cash recognition programs non-exempt employees numbers of best organizations percent of business percent reported Performance Appraisal Practices performance units Practice Group Best Practices That Advance Praxair quality efforts quality initiatives quality leadership quality measures quality objectives quality process reward and recognition reward practices reward strategies Statistical process control stock options success team performance Total Quality Management Units Do Differently units to allow valid analysis vice president