Intelligence in Action: Strategically Managing Knowledge Assets

Front Cover
Palgrave Macmillan, Aug 31, 2012 - Business & Economics - 227 pages
0 Reviews

First book to combine financial results with proprietary benchmarking data and depth interviews with experienced knowledge practitioners. The resulting framework provides an inside- and outside-the-firm view of the risks and opportunities found in knowledge management and competitive intelligence.

 

What people are saying - Write a review

We haven't found any reviews in the usual places.

Contents

1 Setting the Stage
1
Our Journey
8
3 Preparing for Launch
21
From the Top
40
From the Inside
66
From the Top
84
From the Inside
111
From the Top
127
From the Inside
153
From the Top
168
From the Inside
192
More is Not Always Better Better is Knowing What is More
206
References
210
Index
217
Copyright

Other editions - View all

Common terms and phrases

About the author (2012)

SCOTT ERICKSON is a professor in the Marketing/Law Department in the School of Business at Ithaca College, Ithaca, USA. He holds a PhD from Lehigh University and Masters degrees from Thunderbird and Southern Methodist University (SMU), USA. He served as Fulbright Visiting Chair at The Monieson Centre for the Study of Knowledge-Based Enterprise at Queen's School of Business, Kingston, Ontario, in 2010/2011.


HELEN ROTHBERG is a professor of Strategy in the School of Management at Marist College, Poughkeepsie, USA. She holds a PhD and MPhil from City University Graduate Center, and an MBA from Baruch College, the City University of New York. USA. She is on the faculty of the Fuld-Gilad-Herring Academy of Competitive Intelligence and principal of HNR Associates.